If your map does not get loaded and you see an error like the one above (error details are only visible for admins), this can have the following reasons:
WordPress AJAX endpoint cannot be accessed
This is the most likely reason and can be either caused by security plugins or c onfiguration in wp-config.php or .htaccess (in root or /wp-admin) which prevent calls to the general WordPress AJAX endpoint at /wp-admin/admin-ajax.php
Accessing that endpoint is needed for maps to load properly, so if this is the case on your site, please remove those restrictions.
Subscribe to our newsletter to not miss any news - you can unsubscribe at any time:
